Public Retirement Agency
A large department implemented an alternate retirement program that deferred the employer's share of a member's pension. Funds, as a percentage of a member's gross monthly pay, are withheld and deposited into an account with an outside source. After two years of participation in this alternate retirement program, employee members can elect to become full members of the department and transfer their contributions into the department from the outside source.
VIP provided business process re-engineering (BPR) services for the project, which included the identification and analysis of impacts and business issues related to the implementation of the alternate retirement plan. The alternate plan required the business areas to make concurrent changes to the legacy application environment and its Service Oriented Architecture (SOA)-based replacement. VIP identified the impact of the alternate plan on staff, processes, and IT systems. We identified and reviewed existing business processes with stakeholders; documented As-Is business processes; and performed gap analysis as well as developed To-Be requirements. VIP created a To-Be business model and then assisted with implementation of the To-Be process model. VIP also reviewed training curriculum for the member computer-based training (CBT) system and worked with the legacy IT application development team and business area on solution design. We facilitated and monitored activities related to acceptance testing and quality assurance, assessed readiness, and coordinated change management and implementation activities between the business area and IT.