Social Services Agency
A government social services administrator and manager of in-home supportive services provides Medicaid benefits that enable over 400,000 qualified aged, blind, and disabled recipients to stay in their homes and avoid institutionalization. The administrator is modifying its statewide database and central processing that supports case management, payroll, and management information because its systems are antiquated and required major modification to meet new legislation and comply with Federal, State, and business requirements for payroll and tax services while accommodating the increasing caseload. The mission of the state and county Project is to develop, implement, and maintain a follow-on system to the current system. The primary goal is to transition from the legacy system to the new system with no disruption in in-home supportive services.
VIP provides Quality Assurance (QA) and Software Engineering Validation and Verification (V&V) services for the $250+ million dollar project and performs a variety of information technology tasks related to oversight and support of design, development, and implementation. Our services include assisting the State in monitoring and supporting activities related to ensuring that the new system as designed, developed and implemented fully meets the prescribed program requirements and that project deliverables meet or exceed the required quality standards. QA tasks include reviewing Project deliverables to ensure they meet defined standards; assessing Project Office performance against established standards, best practices, plans, policies, and procedures; and monitoring risks, issues, schedule, and budget. Establishing and reporting independent earned value metrics to track and monitor project performance. Software Engineering V&V tasks include performing technical ensuring traceability and consistency throughout the system development life cycle from Project requirements validation through design, development and implementation; determining whether the products expected within the scope of a particular phase in the development process are consistent with the requirements of that phase and the preceding phase; and providing independent assurance (and testing) that the final product satisfies the system requirements.